Yearly Archives: 2013

Building loyalty through service: Insights from a venue transformation

Published on October 9, 2013

In 2007, The O2 arena opened in London to worldwide acclaim. Facilities and customer experiences were taken to a new level, as owners AEG took the first steps in transforming the abandoned Millennium Dome into what is now the world’s number one entertainment venue. Behind View Article

From bingo to boxing: One venue’s experience of creative programming

Published on October 7, 2013

The LEVEL Summit (LVL) recently caught up with Troxy’s Will Poole (WP) to discuss how this former cinema in East London has transformed its programming over the years, and how it manages to keep content creative. LVL: What did the event calendar look like five View Article

SPEAKER PREVIEW: Mott MacDonald’s teamwork at Casement Park, Belfast

Published on October 4, 2013

The new Casement Park stadium in West Belfast, Ireland – scheduled to begin construction later this year – posed numerous design challenges. We are delighted to welcome Barry Winterton, Projects Director, and David Hymas, Technical Director of Mott MacDonald, UK, to the global speaker line-up View Article

AEG’s Partnership with The SSE Hydro Pays Off

Published on October 4, 2013

AEG’s strategic partnership with the Scottish Exhibition Centre Limited (SECC), operators for The SSE Hydro – Scotland’s largest purpose built arena – is coming to fruition as the brand new 13,000 capacity entertainment venue in Glasgow opens with a sell-out series of concerts by Rod View Article

When Victorian architecture meets network cabling

Published on October 4, 2013

With just eight weeks left until the event, The LEVEL Summit (LVL) caught up with Jasper Hope (JH) Chief Operating Officer of The Royal Albert Hall to discuss the challenges of technology and how efficiently these can be embraced in a venue as historic as View Article

PROGRAMME UPDATE with Cirque du Soleil, Royal Albert Hall, AEG Live…

Published on October 4, 2013

The latest programme line-up for The LEVEL Summit 2013 is now available. The September edition no.2 of our Programme Preview includes: ‘Behind the scenes’ tour of revamped Eventim Apollo; The LEVEL Venue Leaders evening reception; Plus new speakers from Cirque du Soleil, Royal Albert Hall, View Article

New survey paints ‘overwhelmingly positive picture’ of UK theatre

Published on October 4, 2013

A new survey conducted by LiveAnalytics for Ticketmaster has revealed that 63 percent of the UK population has been to at least one theatre show in the past year. Its research presents an overwhelmingly positive picture of the UK theatre industry. People from all backgrounds, View Article

BRIC by BRIC: The Resurrection of 647 Fulton, New York

Published on October 4, 2013

BRIC Arts | Media House (BRIC House), a multi-disciplinary arts and media complex in the former Strand Theatre, is set to open on October 3rd 2013 with three days of free events in Fort Greene. Since 1979, BRIC has provided a creative home for the View Article

Speaker Preview: Building a theatre business after the earthquakes

Published on October 4, 2013

Shrinking audiences? Funding cuts? Earthquakes! Small theatres have enough challenges but add in major seismic movements and survival can be threatened. At The LEVEL Summit 2013, we’ll hear a ‘good news’ story about the rebuild of the Isaac Theatre Royal in Christchurch, New Zealand – View Article

Legendary live venue Hammersmith Apollo receives multi-million pound upgrade

Published on October 4, 2013

Hammersmith Apollo, one of the world’s best-known live entertainment venues, has been restored to its former 1932 glory thanks to a multi-million pound refurbishment. The investment from new owners AEG Live and CTS Eventim has given the venue a new lease of life returning the View Article

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