Yearly Archives: 2018

LiveChat: You can’t win ‘em all but…

Published on February 5, 2018

… you can get damn close. Feeling rather pleased with our Customer Satisfaction rating on our LiveChat service across our event sites: 96% chat satisfaction across recent chats. To put this in context: Average customer satisfaction in 2017 was 83.54% globally according to LiveChat’s recent View Article

Pot Luck Dinner – Spanish Night!

Published on January 16, 2018

With the New Year bringing all sorts of promises – ‘I’ll be healthier’, ‘I’ll stop drinking’, ‘I’ll take that class I’ve been talking about all year’ – we also made a little pact at the XP office too: to make more time to chill out View Article

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