Welcome to our latest Xperiologist- Elise Crane. Elise has joined team Xperiology as our Marketing Executive, after graduating from Southampton Solent University just last month with a 2:1 in Events Management. ‘It’s great to work in such a close team’ she decides, as ‘key guidance is there which is great for my first ever View Article
6 February marked 100 years since the first women won the right to vote in the UK. The landmark moment steered us onto the path to equality, but – even with 100 years of progress under our belts – we’ve still a long way to go. This year, TheTicketingBusiness delivers the sixth edition of TheTicketingBusiness View Article
… you can get damn close. Feeling rather pleased with our Customer Satisfaction rating on our LiveChat service across our event sites: 96% chat satisfaction across recent chats. To put this in context: Average customer satisfaction in 2017 was 83.54% globally according to LiveChat’s recent Customer Service Report 2018. This report gathered data from 21,000 View Article
With the New Year bringing all sorts of promises – ‘I’ll be healthier’, ‘I’ll stop drinking’, ‘I’ll take that class I’ve been talking about all year’ – we also made a little pact at the XP office too: to make more time to chill out as a team. We’ve decided that as the strongest shared View Article
To celebrate another amazing year of events and news, the XP team had themselves a very merry home-style christmas again this year… and it was just perfect. Each year we theme the secret Santa with a bit of a challenge, for the more competitive members of the team (not naming any names, but it might View Article
Anyone who works in the event industry knows that us event professionals have developed a skill; ignore all physical pain whilst the event is running and just keep going! This is all well and good for delivering successful events, but it tends to takes its toll after the fact – especially on feet. So, after View Article
We’re back from our very best ever TheStadiumBusiness Design & Development Summit and we couldn’t be happier with the how well it all went! With over 30 countries, more than 40 projects, a world-class speaker line up, the very first awards and amazing delegates, we’re receiving so many messages of thanks today – but we View Article
It may only be November, but we just couldn’t wait any longer to get in the festive spirit at XP HQ (not without a little debate about our premature celebrations among the team). Regardless, the Christmas playlist was on full volume, prosecco was poured and Josie was the angel on the tree once more (with View Article
Having worked in the stadium business for over 10 years, bringing together the industry’s key figures, it would be a shame not to take a little time out every once in a while to experience what our stadium friends are offering… so we did just that by attending the NFL at Twickenham Stadium – Cleveland View Article
A few weeks ago we launched our #MyTicketTeam off site competition, inviting ticketing organisations to submit a short video explaining my “My Ticket Team is Better Than Yours”. We have had some strong submissions now – and we are blown away! Take a look at the fabulous videos submitted on our Twitter page. Queue-it Queue-it View Article
It’s Angelina’s turn today to update our blog: I had such low expectations when searching View Article
Time flies! It’s two years since we launched TheTicketingBusiness.com and TheStadiumBusiness.com news channels. From a View Article
Each year for TheTicketingBusiness Forum we invite venues/clubs/teams who are evaluating their ticketing system, CRM View Article